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Remote worldwide · Based in Honolulu, HI · Taking 3 build slots this quarter

AI Systems & Voice Agents Built for Real-World Operators

You don't need another chatbot. You need a system that answers the phone at 9pm, books the job, audits the vendor invoice, and updates your CRM before you've parked the truck. I build live voice agents, automated document pipelines, and outbound workflows that give you back 20+ hours a week — for operators anywhere, run from Honolulu.

Hours recovered weekly
20+ hrs

Back-office time recovered per week

Missed calls
Zero

Missed inbound leads after hours

Deployment time
14 days

From audit to system in production

ops-pipeline · live
  • 21:14 Inbound call → voice agent answered in 1.2s
  • 21:15 Catering quote qualified → booked Sat 11:00
  • 21:15 Calendar + CRM synced, deposit link texted
  • 06:02 Distributor invoice parsed → 3 price hikes flagged
  • 06:03 Owner digest sent. Manual entry: 0 min

Live Demo

Hear the agent that answers when you can't

Two agents currently in production. Real calls, real bookings — not a scripted sizzle reel. Pick a line and press play.

Property Line · After-hours showing request

Inbound buyer · 0:48 · Vapi + Twilio

0:00

Transcript snippet: “Aloha, thanks for calling — I can get you on the calendar for that Kaka'ako listing. Are you thinking this weekend or a weekday evening?”

Average response time

1.2s

Sub-1.5 second first-word latency. Callers don't hear dead air, so they don't hang up on it.

Booking calendar sync

Real-time

Writes straight into Google Calendar, Calendly, or your POS. Confirmation SMS fires before the call ends — no double-bookings.

After-hours call capture

98%

Nights, weekends, mid-rush. Every call answered, qualified, logged, and routed — the 2% are hang-ups before ring one.

Want to stress-test it yourself? Book the audit and I'll point a live agent at your actual use case — you call in and try to break it.

Get the demo line

Core Systems

Three systems. One less headcount you needed to hire.

Built on the same stack I run in my own businesses — Vapi, Twilio, Make.com, and Claude. Scoped in the audit, shipped in weeks, owned by you.

AI Voice Receptionists

A phone line that never sends a paying customer to voicemail. Answers in your brand's voice, qualifies the lead, and closes the booking while you're on the job.

  • 24/7 inbound call answering with natural interruption handling
  • Reservation & service booking written live to your calendar
  • Lead qualification and warm-transfer to a human when it matters
  • Full transcripts, recordings, and call scoring in one dashboard

Vapi · Twilio · ElevenLabs

Document Intelligence

Stop paying someone to retype PDFs. Invoices, contracts, and vendor sheets get read, checked against history, and pushed into your books automatically.

  • Line-item invoice extraction straight into QuickBooks or Sheets
  • Distributor price-check alerts the morning a cost creeps up
  • Lease & contract parsing — key dates, clauses, renewal triggers
  • Human-review queue for anything below a confidence threshold

Claude · OCR · Google Sheets · QuickBooks

Automated Operations & Outbound

The connective tissue between your tools. Multi-step pipelines that move data, chase leads, and follow up without anyone remembering to do it.

  • Multi-step Make.com pipelines with error handling and retries
  • Automated CRM updates, deal-stage moves, and follow-up sequences
  • Targeted local client acquisition workflows built on real lead data
  • Daily owner digest — one message with what needs your decision

Make.com · Airtable · HubSpot · Slack

Proof of Concept

The Automated Food Truck & Property Stack

My own businesses were the first client. A food truck losing catering leads during the lunch rush, and a small property portfolio drowning in vendor paperwork. Here's the before and after.

Manual Ops

Before
  • Rush-hour calls went to voicemail

    Both hands on the flat-top from 11 to 2. Every catering inquiry that called during peak hours hit voicemail — and most never called back.

  • Vendor invoices typed in by hand

    Sunday nights keying distributor invoices into a spreadsheet. Price increases got noticed a month late, if at all.

  • Leads lived in three places

    Texts, DMs, and a notebook on the dash. Follow-up depended on whoever remembered.

  • Property paperwork by inbox search

    Lease dates, renewals, and maintenance approvals tracked by scrolling email at midnight.

Admin time
~22 hrs/wk
Peak calls missed
~40%

Automated Pipeline

After
  • Zero missed leads

    Voice agent answers every call in ~1.2s, quotes standard catering packages, checks the calendar, and books the date. Deposit link texted before hang-up.

  • Instant distributor audits

    Invoices forwarded to an inbox get parsed line-by-line, compared against the last 90 days, and flagged the same morning a price moves.

  • One pipeline, one source of truth

    Calls, forms, and DMs land in the same CRM with the transcript attached. Follow-up sequences fire on their own.

  • Property docs that surface themselves

    Leases parsed on upload. Renewal and inspection dates pushed to calendar with a reminder chain — no inbox archaeology.

Admin time
~2 hrs/wk
Peak calls missed
0%

“The stack paid for itself the first weekend it caught a catering booking I would have slept through.”

Donte Burney — operator, and the first user of every system I sell
Donte Burney, AI systems engineer and small business operator based in Honolulu, Hawaii

Donte Burney

AI Systems Engineer · Based in Honolulu, HI · Working worldwide

View full resume

About

An operator builds better AI than a consultant

I don't sell theoretical AI. I build the exact systems that run my own businesses every day.

I came up through military financial technology, where the systems I worked on had to reconcile real money under audit — no "move fast and break things" when the numbers belong to someone else. I carried that into an engineering career building production software, and then into my own companies: a food truck and a small property portfolio. I know what it costs when the phone rings during a rush and nobody picks up. I know what a Sunday night of manual invoice entry feels like. That's the gap most AI vendors never see — they've never had to make payroll off a workflow.

So when I scope a system, I start where you actually lose money: the missed call, the untracked lead, the vendor overcharge nobody caught. Then I build the shortest path to killing that problem — usually a voice agent, a document pipeline, and a Make.com scenario doing the boring work at 3am.

I'm based in Honolulu and work with operators anywhere — most of what I build runs remotely by design, and I've never needed to be in the room to ship it. Small businesses everywhere run on the same three things: relationships, thin margins, and a labor market where you can't just hire your way out of an ops problem. The systems I build respect that. You own the accounts, the automations, and the data. No black boxes, no lock-in, no retainer for the privilege of logging in.

  • Military financial tech

    Financial systems and reporting where accuracy is audited, not assumed

  • Engineering background

    Production software, LLM integrations, and data pipelines

  • Entrepreneurship

    Owner-operator of a food truck and a property portfolio — payroll, vendors, and all

The stack I build on

  • Vapi
  • Twilio
  • ElevenLabs
  • Claude
  • Make.com
  • Airtable
  • HubSpot
  • QuickBooks
  • Google Sheets
  • Slack
  • Cal.com
  • Python

Everything runs in accounts you own. If we part ways, the systems keep working.

Automation Audit

15 minutes. One bottleneck. A straight answer.

Tell me where your week disappears. I'll tell you whether AI actually fixes it, what it would take to build, and roughly what it costs. If automation isn't the answer, I'll say that too.

  • 1

    Map the leak

    We walk your current process and find where hours and leads are actually going.

  • 2

    Scope the system

    You get a one-page build plan: what gets automated, in what order, with a fixed price.

  • 3

    Ship in ~14 days

    First system live in two weeks, in your accounts, with documentation and a handoff walkthrough.

No pitch deck You own every account Honolulu-based, any time zone

Request your ops audit

Four fields. I reply personally within one business day.

No newsletter, no drip sequence. One reply from me, wherever you're based.